Privacy Policy — AVA Car Rental L.L.C.
At AVA Car Rental L.L.C, your privacy and the protection of your personal data are extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website or services.
1. Information We Collect
We may collect the following personal information from you:
- Full name
- Email address and phone number
- Driving license details
- Passport or Emirates ID
- Payment information
- Rental history and preferences
- IP address and device/browser information when using our website
2. How We Use Your Information
Your personal information may be used to:
- Process and manage your bookings
- Verify your identity and eligibility to rent a vehicle
- Communicate with you regarding your reservation
- Send important service or promotional updates (if you opt in)
- Comply with UAE laws and regulations
3. Data Storage and Protection
We store your information on secure servers and use industry-standard encryption and protection technologies to safeguard your data. Access is restricted to authorized personnel only.
4. Sharing of Information
We do not sell, rent, or trade your personal data. Information may be shared only with:
- Government or law enforcement authorities if legally required
- Insurance providers or third parties involved in claims or fines
- Our service providers (e.g., payment gateways, IT services) under strict confidentiality agreements
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve our services. You can adjust your browser settings to disable cookies at any time.
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